Donation Refund Policy

At Upkar Charitable Trust, we deeply appreciate the generosity of our donors and their support in helping us achieve our mission. We strive to use donations effectively for the welfare programs we run. However, we understand that errors may occur during the donation process, and we have established a transparent refund policy to address such situations.

1. Donation Refund Requests

We will consider refund requests under the following circumstances:

• If the donation was made unintentionally or in error (e.g., duplicate transaction).
• If the donation was made in the wrong amount due to a technical issue.
• If the donor’s identity was compromised, leading to unauthorized donations.

2. Timeframe for Refund Requests

All refund requests must be made within 7 days of the donation date. Requests received after this period may not be eligible for a refund.

3. Refund Process

To request a refund, donors must send an email to [your email] with the following details:

• Full Name
• Transaction ID
• Donation Date & Amount
• Reason for Refund Request

Once we receive the request, we will review it and process eligible refunds within 7–10 working days. The refund will be issued through the original mode of payment.

4. Non-Refundable Donations

• Donations made towards specific campaigns or utilized funds cannot be refunded.
• Tax exemption certificates (if issued) will become void if a refund is granted.

5. Changes to This Policy

Upkar Charitable Trust reserves the right to update or modify this donation refund policy at any time. Any changes will be communicated on our website.

For any questions, please contact us at:
📧 [Your Email]
📞 8869982299 / 7905304959